Question 1

What payment methods do you accept?

Accepted Answer

We accept major credit/debit cards, digital wallets like PayPal and Apple Pay, and other secure payment methods shown at checkout. All payments are processed through encrypted platforms for your security.

Question 2

What currency are your prices in?

Accepted Answer

All prices are listed in Hong Kong Dollars (HKD) and include applicable taxes unless otherwise stated.

Question 3

Can I cancel or change my order?

Accepted Answer

You can cancel or modify your order before it ships by contacting us at cs@fridge-to-go.com or +852-2605-7730 (WhatsApp available). Once an order has shipped, it is subject to our return policy.

Question 4

How will I know my order is confirmed?

Accepted Answer

You’ll receive an email confirmation once your order is placed, and another email with tracking information when it ships.

Question 5

What if there’s an error in your pricing or product description?

Accepted Answer

We strive to ensure all product details and prices are accurate. If an error occurs, we reserve the right to correct it and may cancel orders affected by such errors. We’ll notify you promptly if this happens.

FAQ'S

Frequently asked questions

What payment methods do you accept?

What currency are your prices in?

Can I cancel or change my order?

How will I know my order is confirmed?

What if there’s an error in your pricing or product description?